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🛍️超实用！国外商场退换货英文情景剧
在国外买到有瑕疵的东西，去店里退换只能干瞪眼？别慌！今天教你如何用英语顺畅跟收银员沟通💳 重点句型： I'd like to return... (我想退...) Do you have the receipt? (带收据了吗？) Exchange it for another one (换一个新的同款) I'll just take a refund (我直接退款) 一次性掌握退货/换货/退款常用表达，下次逛街底气十足！快收藏起来跟着练吧🗣️ #英语口语 #日常英语 #英语学习 #留学生活 #商场购物 #实用英语
完整剧本
Customer: Hi, I'd like to return this toaster.
**顾客：**你好，我想退这个烤面包机。
Clerk: Sure. Do you have the receipt with you?
**店员：**好的。您带着收据吗？
Customer: Yes, here it is. I bought it yesterday.
**顾客：**有的，给您。我是昨天买的。
Clerk: Is there anything wrong with the item?
**店员：**这件商品有什么问题吗？
Customer: Yes, it doesn't heat evenly. One side stays cold.
**顾客：**有的，它加热不均匀。一边还是冷的。
Clerk: Would you like to exchange it for another one?
**店员：**您想换一个新的同款吗？
Customer: No thanks, I'll just take a refund.
**顾客：**不用了，谢谢，我直接退款吧。
Clerk: Alright. Did you pay with cash or a credit card?
**店员：**好的。您是用现金还是信用卡付款的？
Customer: I used my credit card.
**顾客：**我用的是信用卡。
Clerk: Please insert your card into the reader.
**店员：**请把您的卡插进读卡器。
Customer: Okay, done.
**顾客：**好的，插好了。
Clerk: All set. The money should be back in your account in a few days.
**店员：**办好了。退款会在几天内退回您的账户。
Customer: Great, thank you so much.
**顾客：**太好了，非常感谢。
Clerk: You're welcome. Have a great day!
**店员：**不客气。祝您有美好的一天！